Carrier Air Conditioner Reviews: As Premium As It Gets (2024)

I've installed and maintained many Carrier AC units, and their features fall nothing short of out-of-sight cooling performance.

From variable-speed motors for optimized airflow to advanced filtration and durable construction, Carrier systems have consistently impressed me with their efficiency, performance, and user-friendliness.[2]

It's difficult for me to give a straight answer for Carrier AC costs, considering the cost variation across regions and pricing depending on the model.

I've seen homeowners paying between $3,000 to $15,000 for a Carrier air conditioner.

I found features, SEER ratings, the size of the AC, and efficiency to be key metrics influencing the final price.[3]

Most HVAC contractors I've talked to suggest installing a 3-ton Carrier AC unit costs between $5,000 and $6,000.

In contrast, a large 5-ton unit with a high SEER rating should set you back anywhere from $7,500 to $15,000+.

Companies charge more for installation in major metropolitan areas like New York City and Los Angeles, averaging around $5,510 and $4,380, respectively, compared to a city like Indianapolis at around $4,380.

This over $1,000 difference is driven by higher demand for energy-efficient systems in those cities.

The specific AC model impacts cost, with high-end energy-efficient units like the Carrier Infinity 26 being more expensive, especially in environmentally-conscious cities.

• Shop Around:
  Get at least 3 estimates from licensed HVAC contractors specializing in Carrier installations.
• Consider Long-Term Savings:
  Yes, high-efficiency units like Carrier's Infinity series cost more upfront. Still, their Greenspeed Intelligence saves you money over time by adjusting cooling based on your needs, lowering energy bills.
• Right-Size Your System:
  Don't overpay for an overly powerful AC. A reputable contractor will properly size your Carrier AC based on factors like square footage, insulation, and climate.
• Prioritize Needs:
  Features like variable-speed compressors and humidity control are great but add to the cost. If humidity isn't an issue in your dry climate (like Arizona), skip it and save!

All Carrier models with variable-speed fans that I reviewed came with Greenspeed® intelligence technology.

Greenspeed Intelligence is like the cherry on their impressive variable-speed technology sundae.[5]

I've been testing the Infinity 26 and 19VS air conditioners to verify whether they're whisper-quiet, as Carrier claims.

It feels like the model was running on tippy-toes, keeping my home cool without breaking a sweat.

The feature optimized optimum efficiency at full and partial loads, quiet mode, and longer, steadier operation.

Greenspeed Intelligence ensures the AC operates at its best, whether going full throttle or just cruising along.

And since numbers don't lie, the Infinity 26 boasts a whopping 26 SEER rating, thanks to this smart feature.

This feature is about keeping things quiet so you can chill out without the constant hum of your AC unit.

It seems Carrier's engineers went all out with sound blankets and other fancy techniques to minimize noise levels.

I checked out the Infinity 26 Air Conditioner, which is also packed with Greenspeed® Intelligence, and it wasn't just quiet but super efficient as well.

We're talking sound levels as low as 51 decibels.

I love that the Silencer System II™ Design isn't limited to the high-end models alone. I also tested it on the single-stage Performance 16 Central Air Conditioner unit.

Even with a more basic setup, this model keeps the noise down to 72 decibels. That's pretty impressive for a low-priced option.

As the name suggests, this feature resembles a suit of armor on Carrier AC units.

I'm sold on longevity, as Carrier air conditioners are designed to take a beating and keep on cooling.

WeatherArmor comes in two options: WeatherArmor Ultra for the fancy Infinity series and regular WeatherArmor for the cheaper Comfort series.

Both protect the AC from threats like hail, flying soccer balls, and even your neighbor's crazy lawnmower skills.

The X factor is in the design. WeatherArmor Ultra has a galvanized steel cabinet, louvered coil guard, and baked-on powder paint.

The Comfort series had a slightly toned-down version with a wire coil guard instead of the louvered one, but the build still felt solid.

I have tested the WeatherShield coastal unit's coil, which outlasted a standard coil in harsh coastal conditions.

Copeland's scroll compressors are the beating heart powering many of Carrier's air conditioners.

Unlike traditional piston-driven compressors, their unique spiral design allows for:

• Smoother, more continuous compression
• Improved energy efficiency
• Reduced noise levels

• Top-tier, premium smart thermostats
• Wi-Fi connectivity for remote temperature control
• Intuitive, advanced controls
  

• Optimized for whole home automation
• Controls AC, lighting, door locks, entertainment
• Essentially your home's command center
  

• Balances functionality and features
• More options than basic models
• Greater temperature and airflow control
  

• No frills, essential temperature control
• Reliable, straightforward operation
• Budget-friendly option

Carrier's Côr Home Automation system feels like a smart home upgrade, enabling easy phone control of AC units from anywhere.

The setup is straightforward as a technician connected the Côr hub. The app allows remotely adjusting thermostat settings, temperature, fan, and mode.

Custom cooling schedules automated temperature changes based on my routine for comfort and energy savings.

From here, I can access AC insights like energy usage and filter status. Côr is typically limited to premium Carrier models like the Infinity Series.

If remote control, energy efficiency, and smart home integration are priorities, pick a Carrier AC with Côr.

Carrier offers a 10-year limited parts warranty on their Infinity, Performance, and Comfort series ACs using Puron refrigerant (R-410).

This is pretty standard for the industry, but there are a few hoops to jump through.

Remember, this warranty protects parts, not labor costs or issues from bad installation, neglected maintenance, or user error.

Next, hiring a pro for installation and keeping up with maintenance are key to keeping your warranty in tip-top shape.

There are also some warranty spoilers to watch out for. Missing your warranty card, unauthorized repairs, or relocating your AC can void coverage.

It's like any warranty—reading the fine print is crucial to maintaining good standing.

Carrier's warranty is competitive with industry giants like Lennox and Trane when placed head-to-head.

Plus, Carrier shines with the length of coverage on specific parts, especially the crucial compressor.

As with any central air conditioning system, a few things come to mind when installing a Carrier AC.

First, you want to know the installation fees for the entire HVAC system as well as the dos and don'ts.

The staggering price range for a Carrier AC installation depends on the model and local labor rates, among other details.

You could shell out anywhere between $3,000 and a whopping $15,000 for a Carrier system!

The variance in installation cost all boils down to the specific Carrier model you choose and the complexity of the installation process.

Factors like cooling capacity (measured in BTUs), fancy features like multi-stage cooling and variable-speed compressors, sound-dampening wizardry, and energy efficiency all play a role.

Larger units with higher SEER ratings will undoubtedly cost more upfront. However, they can save you a pretty penny through reduced energy bills and fewer repair costs.

To dodge future expensive repairs, always opt for a professional installation.

Sure, DIY kits might seem tempting, but Carrier strongly recommends using certified HVAC professionals to ensure proper installation, maintain those precious warranties, and comply with local codes.

I recommend having experience at the top of your checklist.

For clients' projects, I prioritize working with an HVAC company that's been around the block a few times. Here are some more tips for navigating the HVAC industry:

• Ensure the HVAC installation company is properly licensed and insured.
  It's a sign they've met certain standards and adhered to industry regulations.
  
• Ask about the qualifications of their technicians.
  NATE certification is a gold standard in the industry, and you'll want to ensure that the folks working on your system are true experts in their field.[7]
  
• Read Reviews.
  Don't just take a local HVAC company at face value; dig deeper and look for patterns.
  
• Steer clear of any contractor who tries to nickel-and-dime you with hidden fees or shady pricing tactics.
  A trustworthy company will be upfront about its costs and provide detailed estimates with no surprises.

• Location Matters:
  Install that outdoor unit strategically—at least 2 meters high, with 15 cm of clearance from obstructions, and away from direct sunlight. For whole-home cooling, position it in a central location.
  
• Outdoor Unit Placement:
  Give your outdoor unit some breathing room in an open space on a rigid, flat surface.
  
• Sturdy Wall Mounting:
  That indoor unit needs a strong wall to support its weight. Leave at least 15 cm of clearance from the ceiling for proper air circulation.
  
• Airflow Clearance:
  Leave 10-15 cm of open space around the top and sides of the indoor unit since your AC needs to breathe.|
  
• Wind Protection:
  If you're mounting the outdoor unit on the roof, don't forget to install some wind baffles to keep it steady against Mother Nature's tantrums.
  
• Secure Anchoring:
  If conditions require attaching the outdoor unit to a pad, use tie-down bolts and fasten them through the base pan knockouts.
  
• Vibration Damping:
  Arrange those supporting members strategically to minimize vibration transfer from the outdoor unit to your building. Nobody wants their castle shaking every time the AC kicks on.

Carrier's a household name for a reason—they've revolutionized comfort since Willis Carrier invented a modern AC in 1902.

Carrier blows the competition away with their premium Infinity series boasting a sky-high 26 SEER rating.

Their mid-range options are dependable, though some competitors, such as Trane and American Standard, might offer more choices in the 18-24 SEER range.

The brand's heat pumps are reliable performers, with the Infinity 20 and Performance 17 models keeping you comfortable year-round.

However, if you crave the absolute best in ultra-high efficiency (above 20 SEER), Lennox and Daikin might have a slight edge.

Carrier's top-tier furnaces have dependable efficiency, reaching 98% AFUE.

But for those looking for the most bang for their buck, Rheem and Goodman might offer more attractive options with their 96% efficiency models.

They also offer a full range of air purifiers, humidifiers, and ventilators.

Their Infinity Air Purifier using Captures & Kills® technology is a standout, but don't forget that Honeywell and Aprilaire are also major players in this arena.

"We had a Carrier A/C Unit installed in our home in 2018. A Technician has had to come out at least 2 times a year to replace high-dollar parts in the upstairs unit and the outside unit. The first 2 years (parts on the unit started failing 6 months after installation) were in warranty and we only had to pay for extravagant labor costs. Now we pay for everything. If I could afford it I would replace this A/C in a heartbeat.[8]"

- consumeraffairs.com

"Great new HVAC! Already saved money on these units with lower electric bills in the first 6 months! [9]"

- Carrier.com

"Carrier makes the best air conditioning systems available. Good work ain’t cheap and cheap work ain’t good. Those Carrier guys are invested in that equipment and have to buy in to get access to that equipment. [10]"

- Reddit

I often recommend Carrier for its cutting-edge technology and premium features.

However, most of the top carrier models I've installed don't come cheap. That's why I find Bryant ideal for customers on strict budgets.

The same company owns Carrier and Bryant, positioning Carrier as the premium, higher-end brand.

I consider Carrier's top-tier Infinity series awe-inspiring, peaking at an almost unheard-of 26 SEER rating with their Infinity 26 model.

Still, Bryant's Evolution series tops out at 24.5 SEER, which I find boasting nearly identical cooling performance to Carrier's mainstream Performance lineup at a much lower price point.

Carrier separates itself with advanced compressor technologies like variable-speed capabilities that allow for better temperature control and higher efficiency across partial load conditions.

But I can't count Bryant out—their Evolution and Preferred models incorporate many of the same fantastic features as Carrier Performance at decent price points for cost-conscious buyers.

One other key difference I've noticed is Carrier tends to be stricter about proper sizing calculations and install requirements to ensure you're actually getting the rated efficiency their units are capable of.

Related Article: Comprehensive Review of Bryant ACs

I know Carrier models can be expensive, but they're a tad more efficient.

Carrier's top 24VNA6 model boasts an insane 26 SEER rating, making it one of the most efficient ACs I've ever seen available residentially.

Trane's lineup tops at an impressive but lower 20-22 SEER range.

However, one area I've seen Trane shining is their robust warranty coverage—10 years on all parts and labor, plus a full 12 years on those all-important compressors.

I'd say their reputation is built on exceptional durability, thanks to nifty reliability features like CompTrak that monitor key components over time.

Carrier and Trane require fairly extensive training and certifications for us HVAC installers.

But I've found Trane units, especially their lower-tier models, to be more contractor-friendly with intuitive setup procedures compared to Carrier's very stringent installation requirements across their entire lineup.

Price-wise, the two brands are comparable if I'm looking at matching efficiency tiers, though Carrier definitely charges a premium for those deluxe Infinity models.

So, while Carrier wins the prize for absolute peak efficiency ratings, I've seen Trane delivering superior warranties and being renowned across the industry for rock-solid longevity.

Related Article: Trane ACs Reviewed and Rated

Carrier's air conditioners might just be music to your ears if you value a quiet home environment like I do.

They're praised for their whisper-quiet operation, with some units operating at just 51 decibels.

Now, Lennox is no slouch either when it comes to top efficiency. Their Signature Series offers up to 26 SEER with the XC25 model. I find them comparable to Carrier's premium, mind-blowing efficiency tiers.

However, one area where I think Lennox thrives is in their mid-tier range, around 16-20 SEER. They have way more model options and choices than Carrier's more limited Performance series offerings.

Another solid perk that makes Lennox stand out in my book is their stellar warranty coverage. Their air conditioners have an outstanding 10-year unit replacement limited warranty covering the entire system.

Even their lower-end units get this same comprehensive coverage out of the box. Carrier only provides that level of warranty on their premium Infinity product line.

Regarding pricing, I find Carrier and Lennox models to be very similar across matching efficiency and feature tiers. However, Lennox tends to position itself and market itself more like that ultra-premium, top-of-the-line brand.

Related Article: Lennox ACs Reviewed and Rated

I am impressed by Carrier air conditioners' quality, efficiency, and innovative features.

From the budget-friendly Comfort series to the premium Infinity line, there's an option for every homeowner.

The Infinity 26 was my top pick for its whisper-quiet operation and impressive 26 SEER rating.

On the other hand, the Performance 17 excelled with its two-stage compressor and humidity control. I'd recommend it to a budget-conscious homeowner looking for a midrange model.

Although Carrier ACs are pricier, I find their durability, warranty, and financing options to be up to par with industry standards.

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1. https://www.carrier.com/commercial/en/eu/about/certification/
2. https://www.energy.gov/eere/iedo/variable-speed-low-cost-motor-residential-hvac-systems
3. https://www.carrier.com/residential/en/us/products/air-conditioners/central-air-conditioner-prices/
4. https://www.sf.gov/resource/2022/current-san-francisco-building-codes
5. https://www.carrier.com/commercial/en/eu/innovation/greenspeed/
6. https://www.carrier.com/container-refrigeration/en/worldwide/products/parts/compressors/scroll-compressors/
7. https://natex.org/
8. https://www.consumeraffairs.com/homeowners/carrier.html?page=3
9. https://www.carrier.com/residential/en/us/products/air-conditioners/24vna9/#reviews
10. https://www.reddit.com/r/hvacadvice/comments/oj4ogy/17000_for_a_new_4ton_carrier_performance/
11. https://www.carrier.com/residential/en/us/homeowner-resources/financing/