Anydesk before login desk_rt_ipc_error - MX Linux Forum (2024)

Hi All, this is probably an easy fix, but I am stumped.

I have MX 18.3 installed, Anydesk 5.1.1 installed and operational. I can remote perfectly if I am logged into MX, however if I havent logged in yet, OR if I log out, then I cannot get back in, even though the Anydesk connection shows the green check mark.

The error I get is :
The session has ended.
Status: desk_rt_ipc_error

I have found a couple of posts that say to update anydesk, and found one anydesk support note saying this was a problem back in 4.x.x, and was fixed.... however... I am staring at the issue now.

This is verified on both my regular MX install as well as my VirtualBox Install.

Anyone have any ideas on this ?

Thanks !
Charles

It could be a regression in the 5.1.1 version that allowed the bug back in. Try https://support.anydesk.com/Help_Center

Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your full Quick System Info (QSI) with each and every new help request.

Thanks for the reply. I have submitted a problem ticket with them, however nothing yet.

Until I can find a fix, I have setup to use RDC where its critical.

Update on this if anyone is interested.

So I found that the issue was actually an issue with the remote desktop (host) being sent to the client, when using a Windows Client to a Linux host, over a VPN.

I found several workarounds, if anyone is interested (none pretty) ... however the bottom line is AnyDesk knows about it, has been working on a fix, and I am now sending them trace files and working with them on a fix, however none yet.

C

Certainly. Once connected and you get 'Waiting for image' .. Click on the lightening bolt at the top of the AnyDesk menu.

You will either have only Setup TCP Tunneling available, or Switch Sides will also be enabled.

What your after is Switch Sides. click that, it will tell you your sharing your screen, and then you can switch back again and it should now present the remote screen.

If you have ONLY the Setup TCP Tunneling choice, then click it. then cancel and back out. NOW you should see Switch Sides enabled in the menu and can click it.

Using the above I have been able to toggle the Image to immediately work and gain control.

Still working with AnyDesk to try to pin this down, but they are slow to respond.

Hope that helps !
Charles...

Hi.
I got the same Problem.
Is there already an official Solution ?

I coudnd't get any help out of your workaround, because i didn't understand it.
I even not understood if i had to do the Workaround on host or guest side.

Regards
Loik

Hi, I have not found an official solution. I found several ways to work around this.
1) Click on the Actions Icon, then Choose Switch Sides . let it switch, then do it again. and you will be back , and should be able to connect and control.

2) Install NoMachine and use it to make the FIRST connection when this happens.

I have also found that this situation has almost gone completely away. ( Happened once to me since December.)

Hope that helps

Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your full Quick System Info (QSI) with each and every new help request.